Do you need help?
Frequently Asked Questions
Yes, we ship worldwide!
Shipping costs vary depending on the destination and will be calculated automatically at checkout.
Germany : Free shipping
EU countries and Switzerland : 7€
Rest of the world : 35 €
Delivery time depends on your location. Orders within Germany are usually processed and delivered within 3-7 business days. For international deliveries, delivery can take between 7 and 16 days. Detailed delivery information can be found in your confirmation email.
The goods can be returned to us within 14 days. The return should be sent to the following address:
Vanessa Carrubba
Kaiser-Joseph-Street 254
79098 Freiburg in Breisgau
Germany
The return shipping costs cannot be covered. Please ensure that the goods are returned in their original packaging and in unused condition.
The processing of the refund may take up to 14 days after receipt of the goods.
It's best to use our size chart as a guide. If you are unsure, we recommend choosing the larger size. We are also happy to assist you personally – please don't hesitate to contact us. Use the chat function on the homepage or write to us.
info@vanessacarrubba.com
We would be happy to advise you!
Orders can only be changed or cancelled shortly after purchase. If you wish to make a change, please contact us as soon as possible. We will then check whether the change is still possible.
Each item has specific care instructions, which are indicated on the product label. We recommend following these carefully to ensure the quality and longevity of your clothing.
You can easily sign up for our newsletter by entering your email address in the registration field on our website. This way you will always be informed about new collections, special offers and exclusive deals.